Home

Items in your download folder

Download folder is empty
item(s) in download folder

!

View download folder
To the download center

Items in your cart

Cart is empty.
item(s) in cart

Solution

Quantity:
Total:
View Cart / Project List
Open a different project list
Export as .xlsx Export as .csv Import from .csv Import from .bel
Discontinued Products
  • Welcome, {0} - My account

    My account


    • Logout
    Login/Register
  • Products

    Actuators

    • Actuator Sizing and Selection
    • Non Fail-Safe Actuators
    • Fail-Safe Actuators
    • Actuators for Harsh Environmental Conditions
    • Fast Running Actuators
    • Linear Actuators
    • Fire Damper Actuators
    • Smoke Control Damper Actuators
    • Variable Air Volume
    • Valve Actuators
    • Accessories

    Valves

    • Valve Sizing and Selection
    • Belimo Energy Valve™
    • Pressure Independent Control Valves
    • Zone Valves
    • Characterised Control Valves
    • Ball Valves
    • Butterfly Valves
    • Globe Valves
    • Valve Actuators
    • Accessories

    Sensors / Meters

    • Sensors/Meters Selection
    • Duct Sensors (Air)
    • Pipe Sensors (Water)
    • Outdoor Sensors (Air)
    • Room Units
    • Gas Monitors (Air)
    • Thermal Energy Meters (TEM)
    • Belimo Energy Valve™ with TEM
    • Accessories

    Systems

    • Belimo Energy Valve™
    • Room Solutions
    • Bus & System Integration
    • Belimo ZoneEase™ VAV
    • Accessories

    RetroFIT+

    • RetroFIT+ Product Replacement Tool
    • RetroFIT+ Replacement Products
    • Make the Most Out of It
    • Upgrade Your System
    • Start with Minimal Effort
    navigation-teaser_2_sc
  • Support

    Tools

    • Belimo Webshop
    • Actuator Sizing and Selection
    • Valve Sizing and Selection
    • Sensors/Meters Selection
    • RetroFIT+ Product Replacement Tool
    • RetroFIT+ App
    • Belimo Display App
    • Belimo Assistant 2
    • Belimo Cloud
    • ZoneEase VAV Cloud
    • ZoneEase VAV Mobile App
    • Hand Held Programming Devices
    • BIM (Building Information Modeling)
    • PC-Tool

    Belimo Education

    • Healthy Indoor Air Quality
    • Virtual Experience Center
    • Webinars
    • Website Tutorials

    Resources

    • Document Downloads
    • Webinars
    • Videos
    • Website Tutorials
  • About Us

    Belimo

    • Profile
    • Our Values
    • Sustainability
    • History
    • Awards & Recognitions
    • Affiliated Organisations
    • Quality @ Belimo
    • Customer Service and Support

    Jobs & Careers

    • Jobs
    • Culture@BELIMO
    • Benefits
    • Recruitment process
    • Careers
    Nevigation-image-4

    Investor Relations

    • Key Figure Comparison
    • Reports and Presentations
    • Ad hoc and Corporate News
    • Belimo Share
    • Corporate Governance
    • Annual General Meeting
    • Financial Calendar
    • Contact

    Media

    • News
    • Highlights
    • Success Stories
    • Videos
    • Pictures and Logos
    • Exhibitions & Events
    • Contacts
    Nevigation-image-1
  • Contact Us
  • China

    Americas

    • Brazil
    • Canada
    • Caribbean, Latin America, and United States

    Europe, Middle East & Africa

    • Albania
    • Austria
    • Belarus
    • Belgium
    • Bosnia & Herzegovina
    • Bulgaria
    • Croatia
    • Czech Republic
    • Denmark
    • Estonia
    • Finland
    • France
    • Georgia
    • Germany
    • Greece
    • Hungary
    • Ireland
    • Israel
    • Italy
    • Kazakhstan
    • Latvia
    • Lithuania
    • Netherlands
    • North Macedonia
    • Norway
    • Poland
    • Romania
    • Saudi Arabia
    • Serbia & Montenegro
    • Slovakia
    • Slovenia
    • South Africa
    • Spain
    • Sweden
    • Switzerland
    • Turkey
    • Ukraine
    • United Arab Emirates (FZE)
    • United Kingdom

    Asia Pacific

    • Australia
    • Cambodia
    • China
    • Hong Kong SAR, China
    • India
    • Indonesia
    • Japan
    • Korea
    • Macau SAR, China
    • Malaysia
    • Myanmar
    • New Zealand
    • Philippines
    • Singapore
    • Taiwan, China
    • Thailand
    • Vietnam
    English

    中文

    English

  • China

    Americas

    • Brazil
    • Canada
    • Caribbean, Latin America, and United States

    Europe, Middle East & Africa

    • Albania
    • Austria
    • Belarus
    • Belgium
    • Bosnia & Herzegovina
    • Bulgaria
    • Croatia
    • Czech Republic
    • Denmark
    • Estonia
    • Finland
    • France
    • Georgia
    • Germany
    • Greece
    • Hungary
    • Ireland
    • Israel
    • Italy
    • Kazakhstan
    • Latvia
    • Lithuania
    • Netherlands
    • North Macedonia
    • Norway
    • Poland
    • Romania
    • Saudi Arabia
    • Serbia & Montenegro
    • Slovakia
    • Slovenia
    • South Africa
    • Spain
    • Sweden
    • Switzerland
    • Turkey
    • Ukraine
    • United Arab Emirates (FZE)
    • United Kingdom

    Asia Pacific

    • Australia
    • Cambodia
    • China
    • Hong Kong SAR, China
    • India
    • Indonesia
    • Japan
    • Korea
    • Macau SAR, China
    • Malaysia
    • Myanmar
    • New Zealand
    • Philippines
    • Singapore
    • Taiwan, China
    • Thailand
    • Vietnam
  • 中文 EN
  • Welcome, {0} - My account

    My account


    • Logout
    Login/Register
Home
  • Products

    Actuators

    • Actuator Sizing and Selection
    • Non Fail-Safe Actuators
    • Fail-Safe Actuators
    • Actuators for Harsh Environmental Conditions
    • Fast Running Actuators
    • Linear Actuators
    • Fire Damper Actuators
    • Smoke Control Damper Actuators
    • Variable Air Volume
    • Valve Actuators
    • Accessories

    Valves

    • Valve Sizing and Selection
    • Belimo Energy Valve™
    • Pressure Independent Control Valves
    • Zone Valves
    • Characterised Control Valves
    • Ball Valves
    • Butterfly Valves
    • Globe Valves
    • Valve Actuators
    • Accessories

    Sensors / Meters

    • Sensors/Meters Selection
    • Duct Sensors (Air)
    • Pipe Sensors (Water)
    • Outdoor Sensors (Air)
    • Room Units
    • Gas Monitors (Air)
    • Thermal Energy Meters (TEM)
    • Belimo Energy Valve™ with TEM
    • Accessories

    Systems

    • Belimo Energy Valve™
    • Room Solutions
    • Bus & System Integration
    • Belimo ZoneEase™ VAV
    • Accessories

    RetroFIT+

    • RetroFIT+ Product Replacement Tool
    • RetroFIT+ Replacement Products
    • Make the Most Out of It
    • Upgrade Your System
    • Start with Minimal Effort
    navigation-teaser_2_sc
  • Support

    Tools

    • Belimo Webshop
    • Actuator Sizing and Selection
    • Valve Sizing and Selection
    • Sensors/Meters Selection
    • RetroFIT+ Product Replacement Tool
    • RetroFIT+ App
    • Belimo Display App
    • Belimo Assistant 2
    • Belimo Cloud
    • ZoneEase VAV Cloud
    • ZoneEase VAV Mobile App
    • Hand Held Programming Devices
    • BIM (Building Information Modeling)
    • PC-Tool

    Belimo Education

    • Healthy Indoor Air Quality
    • Virtual Experience Center
    • Webinars
    • Website Tutorials

    Resources

    • Document Downloads
    • Webinars
    • Videos
    • Website Tutorials
  • About Us

    Belimo

    • Profile
    • Our Values
    • Sustainability
    • History
    • Awards & Recognitions
    • Affiliated Organisations
    • Quality @ Belimo
    • Customer Service and Support

    Jobs & Careers

    • Jobs
    • Culture@BELIMO
    • Benefits
    • Recruitment process
    • Careers
    Nevigation-image-4

    Investor Relations

    • Key Figure Comparison
    • Reports and Presentations
    • Ad hoc and Corporate News
    • Belimo Share
    • Corporate Governance
    • Annual General Meeting
    • Financial Calendar
    • Contact

    Media

    • News
    • Highlights
    • Success Stories
    • Videos
    • Pictures and Logos
    • Exhibitions & Events
    • Contacts
    Nevigation-image-1
  • Contact Us
  • Discontinued Products
  • Items in your download folder

    Download folder is empty
    item(s) in download folder

    !

    View download folder
    To the download center
  • Items in your cart

    Cart is empty.
    item(s) in cart

    Solution

    Quantity:
    Total:
    View Cart / Project List
    Open a different project list
    Export as .xlsx Export as .csv Import from .csv Import from .bel
  1. Home

Customer Service and Support

Support_960x

Extensive customer service and support over the life of the product

We put great effort into making our products easy to install with low maintainance. However, there are times when you may have questions about our damper actuators, valves, or sensors.

We continuously strive for mutually valuable relationships with our customers by providing world-class care every step along the way. Our sales team is always available to consult when choosing the right products for your installation. Providing insight and advice on how to get the very best out of products and your system.

Belimo delivers your products within just a couple of days, right when you need them. And even after purchase, our customer support teams can guide you through any questions you may have. In addition, for further peace of mind, all of our products are backed by a 5-year guarantee.

Whatever your HVAC application, our global network of support experts are on- hand and ready to assist. Customer support is available by phone, via the Belimo Cloud, or on-site in person.

Product selection

Expert advice is available to consult at any time when choosing the right products for your installation. In addition, we offer SelectPro, a quick and simple tool for accurately sizing and selecting valves, actuators, sensors and the Belimo Retrofit App to easily find replacement solutions.

  • Belimo SelectPro - Sizing and Selection (zip - 35.72 MB)
  • SelectPro Online (Only USA and Canada)
  • Download Belimo Retrofit App "Apple App Store"
  • Download Belimo Retrofit App "Google Play"

Technical support

We continuously strive for mutually valuable relationships with our customers by providing world-class care and support. Our award-winning service is known to assist customers quickly and effectively and is available by phone, via the cloud, or on-site in person.

  • Contact Us

Training

Belimo offers comprehensive training programmes that will assist you with understanding HVAC fundamentals; from sizing and selection to mounting and installation. The Belimo training portfolio includes classroom trainings, online- learning modules, webinars, and continuing education courses for professional engineers.

  • Belimo University

Contact Us

A local distributor, Belimo sales representative or further support contacts can be found at:

  • Contact Us

Welcome to Belimo {{js-currentCountryName}}

{{js-currentCountryText}}
Contact Us Belimo China - Terms and Conditions 沪ICP备2021027129号-1 Privacy policy Change privacy settings Imprint
+86 21 5329 9299
Subscribe
BELIMO Automation (Shanghai) Co., Ltd.