Customer service and support
Extensive customer service and support over the life of the product
We put great effort into making our products easy to install with low maintainance. However, there are times when you may have questions about our damper actuators, valves, or sensors.
We continuously strive for mutually valuable relationships with our customers by providing world-class care every step along the way. Our sales team is always available to consult when choosing the right products for your installation. Providing insight and advice on how to get the very best out of products and your system.
Belimo delivers your products within just a couple of days, right when you need them. And even after purchase, our customer support teams can guide you through any questions you may have. In addition, for further peace of mind, all of our products are backed by a 5-year guarantee.
Whatever your HVAC application, our global network of support experts are on- hand and ready to assist. Customer support is available by phone, via the Belimo Cloud, or on-site in person.
Expert advice is available to consult at any time when choosing the right products for your installation. In addition, we offer SelectPro, a quick and simple tool for accurately sizing and selecting valves, actuators, sensors and the Belimo Retrofit App to easily find replacement solutions.
Belimo offers comprehensive training programmes that will assist you with understanding HVAC fundamentals; from sizing and selection to mounting and installation. The Belimo training portfolio includes classroom trainings, online- learning modules, webinars, and continuing education courses for professional engineers.